About this role
Service Desk Engineer at bet365. Location: Bogotá, Bogota D.C., Colombia. Role: resolving incidents, providing support, escalating incidents Requirements: Provide first- and second-line IT support, handle incidents and service requests, communicate in English/Spanish/Portuguese, troubleshoot and escalate per SLAs. Category: Information Technology Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English, Spanish, Portuguese