About this role
Client Success Specialist I at Fetchpackage. Location: United States. Role: handling escalations, documenting escalations, resolving issues Requirements: Associate's degree or equivalent, strong written and verbal communication, customer escalation handling, analytical skills, experience with Salesforce/Hiver/JotForm, and ability to work rotating schedules (8am-6pm CST). Category: Customer Service Seniority: Entry Level Tools: Salesforce, Hiver, JotForm Commitment: Full Time Workplace: Remote Languages: English