About this role
Customer Success Manager, Agency at Scrunch. Location: New York, New York, United States. Role: managing accounts, driving adoption, conducting reviews Requirements: 2+ years in customer success or account management with agency-facing experience, strong communication, strategic thinking, SaaS/startup experience, and ability to drive adoption and retention. Category: Customer Service Seniority: Entry Level Tools: ChatGPT, Claude, Gemini, Perplexity Commitment: Full Time Workplace: Hybrid Languages: English