About this role
Associate Director, Customer Success at Spring Health. Location: United States or New York City. Role: leading team, managing retention, coaching CSMs Requirements: 3+ years in Customer Success or client-facing role with 2+ years managing Customer Success teams; experience with retention/renewals, Salesforce, strong analytical and communication skills; able to work CST/EST and travel quarterly to NYC. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Gainsight Commitment: Full Time Workplace: Remote Languages: English