About this role
427 EN - Business Application Support Analyst at Export Development Canada | Exportation et développement Canada. Location: Ottawa, Ontario, Canada. Role: supporting applications, analyzing incidents, coordinating deployments Requirements: Bachelor's in CS/Engineering/MIS, 5+ years supporting enterprise business applications, strong ITIL and incident/problem management experience, excellent communication and analytical skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, Microsoft Office 365, Visio, PowerPoint, Excel, TFS (Microsoft Team Foundation Server), ADO (Azure Dev Ops) Certifications: itil, root cause analysis specialist, agile, cbap Commitment: Full Time Workplace: Hybrid Languages: English