About this role
928 EN - EDC - IT Infrastructure Service Delivery Manager at Export Development Canada | Exportation et développement Canada. Location: Ottawa, Ontario, Canada. Role: building relationships, managing incidents, improving services Requirements: University degree, 7+ years service delivery management experience in IT infrastructure, strong knowledge of servers/networks/datacentres, ServiceNow and ITSM experience, excellent stakeholder and communication skills. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, IT Service Management (ITSM) Certifications: itil, pmp, agile, lean Commitment: Full Time Workplace: Hybrid Languages: English, French