About this role
Customer Experience Team Lead at Bis. Location: Sherwood Park, Alberta, Canada. Role: leading team, coaching members, handling tickets Requirements: Experience in SaaS or customer-experience environments with leadership potential; strong communication, coaching, and analytical skills; familiarity with support metrics and willingness to handle calls/tickets. Category: Customer Service Seniority: Mid Level Tools: Zendesk, Dialpad, Ask Amy Commitment: Full Time Workplace: Onsite Languages: English