About this role
First-Level-Supportspezialist:in ORBIS (m/w/d) – Für unseren Kunden, die „Niederösterreichische Landesgesundheitsagentur“ at Dedalus. Location: Bonn or Vienna or Austria or Germany or Switzerland. Role: answering calls, troubleshooting issues, documenting tickets Requirements: Support users by phone and ticketing, diagnose and troubleshoot ORBIS configuration and database issues, document incidents, and liaise with development and product teams; background in healthcare or IT preferred. Category: Customer Service Seniority: Entry Level Tools: ORBIS Commitment: Full Time Workplace: Hybrid Languages: German