About this role
Service Desk Technician at Kina'ole Family of Companies. Location: San Antonio, Texas, United States. Role: resolving issues, supporting software, documenting solutions Requirements: 3-5 years helpdesk experience preferred; proficiency with Microsoft Office, Microsoft 365 administration, SharePoint, basic networking and Windows; strong communication and problem-solving skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft Office Suite, OneDrive, Word, Microsoft Excel, Outlook, PowerPoint, Microsoft Teams, Microsoft 364 Admin Center, SharePoint, Windows, Zoho Desk, ServiceNow, Jira, Zendesk, Action1, Ninja One, N-Able, Entra ID, Exchange Online, Threat locker, Microsoft Defender, CrowdStrike Certifications: comptia a+, microsoft: modern desktop administrator associate Commitment: Full Time Workplace: Onsite Languages: English