About this role
Service Desk Technician at Ho'olaulima Government Solutions LLC. Location: Kaneohe, Hawaii, United States. Role: clarifying problems, generating tickets, coordinating projects Requirements: High school diploma; bachelor’s in telecommunications or 5+ years help-desk experience; knowledge of Cisco call manager, VoIP, TMS/CAIRS; intermediate DODM 8140.03 level; strong communication and organizational skills. Category: Information Technology Seniority: Senior Level Tools: Cisco call manager, Voice over Internet Protocol (VoIP), CAIRS, Telephone Management System (TMS) Certifications: dodm 8140.03 intermediate, bachelors in telecommunications Commitment: Full Time Workplace: Onsite Languages: English