About this role
311 Call Center Representative at City of Pittsburgh, PA. Location: Pittsburgh, Pennsylvania, United States. Role: answering calls, entering data, escalating requests Requirements: One year of full-time call center customer service experience, high school diploma or equivalent, typing 35 WPM, residency in Pittsburgh prior to hire, pass background checks and civil service exams. Category: Customer Service Seniority: Entry Level Tools: CRM, Microsoft Teams, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English