About this role
Contact Center Team Manager at Stanford Federal Credit Union. Location: Palo Alto, California, United States. Role: hiring staff, supervising staff, monitoring quality Requirements: 6+ years leadership experience preferred; 4 years college or equivalent; experience hiring, coaching, QA, and contact center metrics; strong communication and Excel skills. Category: Customer Service Seniority: Senior Level Tools: Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English