About this role
Level 3 IT Analyst at Brio Water Technology. Location: Glendale, California, United States. Role: resolving tickets, supporting systems, monitoring infrastructure Requirements: 5+ years IT support experience; strong Windows and Microsoft-based environment troubleshooting; Active Directory and Microsoft 365 administration; endpoint management, networking fundamentals, ticketing system experience, and documentation skills. Category: Information Technology Seniority: Senior Level Tools: Active Directory, Microsoft 365, Exchange Online, Microsoft Teams, Microsoft SharePoint, OneDrive, Microsoft Entra ID, Microsoft Intune, SCCM, PDQ, NinjaOne, ConnectWise, Kaseya, Jira Service Management, Freshservice, Zendesk, ServiceNow, VMware, Hyper-V, PowerShell Commitment: Full Time Workplace: Onsite Languages: English