About this role
WFM Real Time Analyst I at Onetp. Location: Malad, Maharashtra, India. Role: monitoring workforce, forecasting demand, ensuring quality Requirements: Manage workforce planning, staffing, scheduling, forecasting, training support, and contact center quality; typically requires ~1-2 years' relevant experience and professional-level knowledge. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English