About this role
Deskside Support Engineer II at Fico. Location: San Diego, California, United States. Role: diagnosing incidents, resolving incidents, documenting tickets Requirements: Troubleshoot and resolve desktopside incidents, knowledge of DHCP/DNS/TCP/IP/VPN, SCCM/Software Center, RSA, ITIL, MSDN/WebEx, strong communication and problem-solving skills. Category: Information Technology Seniority: Mid Level Tools: DHCP, DNS, TCP/IP, VPN, MSDN, WebEx, Software Center Configuration Manager, RSA, ITIL Commitment: Full Time Workplace: Onsite Languages: English