About this role
Product Support Specialist 1 at Modmed. Location: Hyderabad, Telangana, India. Role: responding inquiries, troubleshooting issues, documenting issues Requirements: Bachelor's degree,1–2 years client-facing technical support experience,strong troubleshooting and communication skills,knowledge of Apple platforms/iOS,Zendesk/Jira/Salesforce,Google Workspace; EMR experience preferred. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Jira, Salesforce, Google Workspace, Electronic Medical Records (EMR), iOS, Mac, iPhone, iPad Commitment: Full Time Workplace: Onsite Languages: English