About this role
Team Leader, Operations - Bilingual at Cnx. Location: Medellin, Antioquia, Colombia. Role: supervising team, coaching staff, handling escalations Requirements: Supervise call center associates, coach for KPI performance, handle escalations; associate degree preferred, 2+ years relevant experience preferred, bilingual English/Spanish, strong communication and coaching skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English, Spanish