About this role
Director- Customer Happiness at Roads and Transport Authority. Location: United Arab Emirates. Role: driving strategy, overseeing operations, improving service Requirements: Bachelor's in Business Administration or customer experience management required; 16+ years (with master's) or 18+ years (with bachelor's); certifications in customer experience, excellence, or quality preferred; expertise in service quality and Smart Services advantageous. Category: Customer Service Seniority: Senior Level Tools: Smart Services Commitment: Full Time Workplace: Onsite Languages: English