About this role
Chief Specialist - Customer Experience at Roads and Transport Authority. Location: United Arab Emirates. Role: designing services, driving change, conducting research Requirements: Bachelor's degree and minimum 11 years' experience; CCXP desirable. Requires expertise in customer journey mapping, VOC research, service design, change management, project management, and data-driven experience measurement. Category: Project and Program Management Seniority: Senior Level Certifications: ccxp Commitment: Full Time Workplace: Onsite Languages: English