About this role
Knowledge and Training Manager at Fanatics Collectibles. Location: New York or Tigard. Role: designing training, managing knowledge, developing content Requirements: 5+ years in training, knowledge management, or support enablement; strong instructional design, editorial, UX writing, analytics, and cross-functional communication skills; experience with AI and enablement tech. Category: Human Resources Seniority: Senior Level Tools: Zendesk, Kustomer, Notion, Docebo, SharePoint, Confluence Commitment: Full Time Workplace: Onsite Languages: English