About this role
T3 Ops at Kikoff. Location: Phoenix, Arizona, United States. Role: resolving escalations, auditing tickets, documenting processes Requirements: 2–5 years customer support experience with escalations, strong written communication, high ownership, ability to work in a structured ops team; Zendesk experience and fintech/regulatory familiarity preferred. Category: Customer Service Seniority: Entry Level Tools: Zendesk Commitment: Full Time Workplace: Onsite Languages: English