About this role
IT Support Agent - Tier 1 at Precision Toyota of Tucson. Location: Tucson, Arizona, United States. Role: troubleshooting hardware, resetting passwords, escalating issues Requirements: High school diploma or GED, strong hardware/software/networking knowledge, excellent communication and customer service skills, ability to diagnose basic technical issues, reliable and punctual; entry-level IT certifications and some college coursework preferred. Category: Information Technology Seniority: Entry Level Tools: ChromeOS, Windows, Zoom Phone, Freshdesk Certifications: comptia a+, comptia it fundamentals Commitment: Full Time Workplace: Onsite Languages: English