About this role
Network Customer Support Engineer at Point One Navigation. Location: Australia. Role: owning support, managing incidents, building systems Requirements: Fluent Mandarin required. Experienced player-coach in technical support/operations with background in GPS/GNSS or related domains, incident response, monitoring and alerting, customer-facing troubleshooting, and defining metrics/processes. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Remote Languages: Chinese, English