About this role
CST - Team Lead - Paytm Travel (Train) at Paytm. Location: Noida, Uttar Pradesh, India. Role: supervising team, handling escalations, analyzing data Requirements: 3+ years customer service experience (3-4 preferred), proven people management, CRM proficiency, strong analytical and communication skills; Bachelor's degree preferred. Category: Customer Service Seniority: Mid Level Tools: CRM, Microsoft Excel, Microsoft PowerPoint, Google tools Commitment: Full Time Workplace: Onsite Languages: English