About this role
Helpdesk Support I at Mount Nittany Health. Location: State College, Pennsylvania, United States. Role: supporting users, monitoring systems, troubleshooting issues Requirements: High school diploma required; 1+ year experience with Microsoft OS/Office and customer service preferred. Strong communication, organizational, and troubleshooting skills; working knowledge of computer hardware. Category: Information Technology Seniority: Entry Level Tools: System Center 2012 Configuration Manager (SCCM), Bomgar, KACE System Deployment Appliance (k2000), KACE System Management Appliance (k1000), Active Directory, NEWT, Recover Keys, Wisdom, IT ticketing system, Microsoft operating systems, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English