About this role
Member Experience Center Manager at Langley Federal Credit Union. Location: Newport News, Virginia, United States. Role: managing calls, coaching leaders, processing transactions Requirements: Manage inbound contact center operations, supervise team leaders, ensure service levels, support hiring/training, oversee member transactions and compliance; bachelor's degree or equivalent experience and 3+ years supervisory experience. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Onsite Languages: English