About this role
Customer Care Supervisor at Quenchwater. Location: United States. Role: leading team, coaching employees, resolving issues Requirements: 3+ years customer service leadership in contact center or subscription/account management; experience coaching to KPIs, workforce management, CRM and reporting tools; strong communication and problem-solving. Category: Customer Service Seniority: Mid Level Tools: PowerBI, Salesforce Commitment: Full Time Workplace: Remote Languages: English