About this role
The Operations Specialist supports the YMCA of the East Bay's ECI operations team by providing flexible administrative, monitoring, and on-site support to help programs run smoothly. This role assists with licensing paperwork, staff training coordination, operational follow-up, new teacher onboarding, parent communication, and special projects. The ideal candidate is organized, responsive, detail-oriented, and committed to supporting safe, compliant, and effective early childhood program operations in alignment with the Y's mission and values.
Why You'll Love Working Here:
• Medical, Dental, and Vision Insurance – Full-time employees are eligible for heavily subsidized coverage with several plan options.
• Basic Life and AD&D Insurance, with options for Voluntary Life and AD&D coverage.
• Flexible Spending Accounts (FSA) for health and dependent care expenses.
• Long-Term Disability Insurance for added financial protection.
• Employee Assistance and Wellness Programs to support mental health and work-life balance.
• Commuter Benefits available for eligible employees.
• Paid Holidays and 6 weeks of PTO accrued annually.
• Professional Development Opportunities and ongoing training to support your career growth.
• YMCA Membership Benefits and discounts on programs for you and your family
ESSENTIAL FUNCTIONS:
• Support operations Director/Managers, as directed, with completion of on-going licensing paperwork including applications, forms, reporting, and appeals.
• Schedule, arrange and support operations related trainings, meetings/appointments and organize staff meeting agendas, materials, and documentation.
• Assist with operations related monitoring and follow up including active supervision, licensing, staffing vs. enrollment, and health/safety.
• Participate with the ECI team in interviews for prospective teachers, and with new teacher placement.
• Coordinate with ECI team to support effective on-boarding for new teachers, including direct on-site support, check-ins with new staff, support for professional development plans and monitoring of benchmarks.
• Attend webinars and trainings to obtain current updates and disseminate information regarding new/changed regulations from CCL, CDSS, CDS and OHS.
• Support with operations related communication, including phone calls, emails, letters, and memos.
• Support operations team with parent outreach and meetings, as needed.
• Support with organization for large scale distributions to centers, as needed.
• Special projects and other duties as assigned.
MEASURE OF EFFECTIVENESS
This position has a primary impact on the operations of the YMCA East Bay Early Childhood Impact Program. Therefore, the effectiveness of the fulfillment of this position should be measured by:
• Ability to meet staffing goals as outlined by ECI leadership;
• The development and maintenance of positive relationships with all stakeholders;
• Program is in a dynamic state of evolution and improvement.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
· Sufficient strength, agility and mobility to perform essential functions
· Must be able to work on a computer for an extended period of time
· Must be able to travel locally for meetings, training and special events
· Must be able to work some nights and weekends
· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
LEADERSHIP COMPETENCIES:
· Communication and Influence
· Developing Self and Others
· Engaging Community
· Emotional Maturity
· Inclusion
· Collaboration
· Functional Expertise
QUALIFICATIONS:
• Required: High School Diploma or GED
• Preferred: Associate's degree in business administration, Early Childhood education, or related field
• Current Site Supervisor Level permit or above preferred.
• Two years' experience as an ECE teacher and/or administrator/leader preferred
• Strong written and verbal communication skills
• Valid California Driver's License/proof of auto insurance/annual DMV check required
• Criminal record clearance and health requirements that include physical exam, TB screen and immunizations
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, databases and other computer programs