About this role
• Provide administrative support to include office management, assistance in scheduling division meetings, monthly staff meetings,
• Assist in answering calls, taking and relaying messages, filing, faxing, copying, and email notifications.
• Assist with management of all surgery faculty administrative calendars.
• Submit all IT service requests as needed with back up approvals from chair and/or administrator.
• Daily assistance of general administrative responsibilities for the general surgery office.
• Assist with departmental projects as indicated.
• Assist with patient satisfaction program with follow-up correspondence to referring physicians.
• Assistance in obtaining letters of medical necessity and general follow-up letters for patients.
• Interact with Call Center Team and departmental clinic supervisor(s) to approve overbooking to providers clinic templates.
• Providing support in aspects of scheduling, rescheduling or canceling patient clinic appointments.
• Import attending on call schedule onto Outlook and phone notifications.
• Liaison for patient navigation to confirm OR procedure appointments, clinic appointments and other navigational tasks.
• Assists with patient telephone “check-ins” to ensure patients are preparing for upcoming elective surgeries.
• Assist with creation of check request for the department.
• Departmental liaison other internal departments of the hospital
M-F 9am-5pm
Salary - $63,000