About this role
Responsibilities:
• Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Mentor team members to provide superior guest service
• Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiative, and organizational goals.
• Develop and maintain a welcoming, safe, professional, and friendly work environment
• Select, train, and develop table games team member through education, training, coaching, and corrective action
• Oversee the overall integrity of the table games department while on duty
• Act as a liaison with managers from other departments
• Perform other duties as assigned
Qualifications:
• Must be 21 years of age or older
• Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
• Must have a high school diploma or equivalent
• Must have knowledge of all casino game rules
• Must have knowledge of all applicable gaming regulations
• Two to three years of casino management experience required
• Strong organizational, planning, supervisory skills are required
• Requires above-average math skills
• Experience with scheduling and budget in a casino environment
• Must have excellent interpersonal and communication skills
• Must be able to work weekends, weeknights, and holidays
What's in it for you:
• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts
Physical Demands & Work Environment:
• Regularly required to see, talk, hear, walk, and stand
• Frequently required to use hands to handle, feel, and reach
• Occasionally required to sit or stoop
• Occasionally lift and or move up to 30 pounds
• The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.