About this role
POSITION SUMMARY
This position is responsible for cooking and preparing food orders for guests' specifications. In all interactions, the position is responsible for providing STAR Experience to guests and fellow team members a first priority.
DUTIES & RESPONSIBILITIES
Shooting Star Casino team members will always deliver excellent guest service to our guests and fellow co-workers.
Our Star Service expectations include being:
• WELCOMING – Make every person feel invited and accepted
• PROACTIVE – Anticipate Guest needs
• UNIQUE – Create a one-of-a-kind experience at every opportunity
• RESOURCEFUL – Resolve the need
• COMPLETE – Take care and close
To provide a positive attitude while preparing food orders and to maintain a sanitary and clean work environment.
• Prepare food orders.
• To make sure sanitation standards are being met.
• Follow portion control.
• Keep track of waste, and food spoilage.
• Keep workstations clean and stocked.
To maintain sanitation regulations to ensure a safe environment for our guests.
• Make sure sanitation standards are met.
• Clean workstations.
• Cross contamination.
• Clean floors, coolers, seals etc.
To maintain a positive attitude while preparing orders to ensure the highest level of guest service.
• Prepare and follow food orders.
• Stock coolers.
• Follow portion control.
• Track waste and spoilage.
• Orders are made in a timely manner.
• Organizing area for daily operations
Listen and respond to guests' concerns to maintain a high level of guest satisfaction.
• Refers guest to the appropriate department or function for issue resolution.
Performs other duties as assigned.
EDUCATION & EXPERIENCE
High School Diploma or GED; or a minimum of six months' cooking experience.
Ongoing and/or continuing education may be required.
Certificates, Licenses & Designations
Must meet the requirements as prescribed by the Tribal-State compact for gaming.
ServSafe certificate or ability to obtain certificate within six months.
KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of cooking.
• Knowledge of smoking and preparing barbeque items.
• Skills in operating all kitchen equipment, example stoves, broilers, steamers etc.
• Ability to follow and read recipes.
• Ability to keep food prep areas and equipment safe and sanitary.
• Ability to monitor portion control and provide waste sheets.
• Ability to follow procedures and give attention detail.
• Ability to work cooperatively within a group to make the group successful and effective.
• Ability to lift/move up to 75 pounds (such as cases of product to and from storage).
KNOWLEDGE, SKILLS & ABILITIES
• Knowledge of cooking.
• Knowledge of smoking and preparing barbeque items.
• Skills in operating all kitchen equipment, example stoves, broilers, steamers etc.
• Ability to follow and read recipes.
• Ability to keep food prep areas and equipment safe and sanitary.
• Ability to monitor portion control and provide waste sheets.
• Ability to follow procedures and give attention detail.
• Ability to work cooperatively within a group to make the group successful and effective.
• Ability to lift/move up to 75 pounds (such as cases of product to and from storage).
Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.