About this role
The Business Operations Project Manager is a central operator responsible for building, managing, and scaling how project work gets executed across BrightStream. This role is anchored in leading the end-to-end customer implementation and onboarding program, while also driving cross-functional initiatives that create structure, alignment, and accountability across the business. This individual will not perform technical implementation or deliver training directly. Instead, they will own the orchestration of complex, multi-team efforts, ensuring that all projects, especially customer onboardings, are executed against clearly defined goals, timelines, and success metrics established during the sales process.