About this role
The Front Desk Specialist (GSA) will serve as the front-of-the-house liaison to facilitate an exceptional guest experience. This individual will serve as the primary point of contact for guests checking into the resort and the primary contact for all folio transactions and check-out processes. Additionally, the Specialist will run the check-in process by providing additional time to review and print reports to complete daily assignments. This individual is expected to assume the position of a technical and service expert regarding the business center and resort Wi-Fi access, to ensure great first and last impressions.