About this role
This full-time position provides foundational technical support across New Horizon Academy’s corporate offices and school locations. The Associate IT Support Technician assists end users with day-to-day technology needs, supports the configuration and maintenance of applications, systems, and networks, and helps protect the security of NHA’s technology environment. This position works closely with the IT team while providing patient, professional customer service and building positive working relationships with team members, clients, and vendors.