About this role
Sitting within the IT team, this role keeps users productive and the application running smoothly. The specialist works closely with operational and functional teams, developers, and contributes to the ongoing improvement, configuration, and documentation of the M3 environment. This is a hands-on support role suited to someone who enjoys problem-solving, understands how an ERP underpins a manufacturing and distribution operation, and is comfortable owning issues from first report to resolution. This role is ideal for someone who is both detail-oriented and process-driven.