About this role
The Office Support Specialist is the first point of connection for residents seeking help from McLeod County Health and Human Services. This position welcomes clients in person and by phone, identifies what they need, and connects them to the right programs, staff, and paperwork. The Office Support Specialist also manages the intake, document, and mail processes that keep agency services moving accurately and on time. Through this work, the position ensures fair, equal, and culturally responsive access to all Health and Human Services programs and shapes the first impression every client has of the agency.