About this role
The role of Senior Specialist, Technical Support is integral in our commitment to not only provide vehicles of the highest quality to our customers but to provide class leading technical support. Reporting to the Manager, Dealer Technical Support, you will be supporting Mazda service technicians and personnel with the diagnostic and repair of customer vehicles. Working with the Technical Services department, the incumbent will be providing technical support to the full network of Mazda in Canada retailers as well as a multitude of cross functional teams within various internal business units. The Senior Specialist, Technical Support will promote Fix It Right The First time and Service Retention by providing the finest automotive experiences that drive passion in the people we serve.