About this role
Position Summary: The PBX Operator is a vital member of the resort's communication team, responsible for efficiently managing incoming and outgoing telephone calls. This role serves as the central point of contact for guests and internal staff, ensuring all calls are directed to the appropriate departments or individuals promptly and courteously. The PBX Operator plays a crucial role in delivering exceptional customer service and maintaining efficient communication flow within the resort. *** (Rotational Shift 7:00am-3:30pm and 3:00pm-11:30pm)