About this role
Under direct supervision, the Service Processor I verifies and keeps records on incoming and outgoing shipments of repairs and related items. Packages items and arranges for shipping. Receives, unpacks and distributes incoming repair/OCU (Operator Control Unit) shipments. Processes all repair orders including customer interface and record keeping for the service departments.RESPONSIBILITIESReceives repairs and logs required information.Assures that shipping addresses and billing addresses are available and correct.Unpacks and processes all repairs and compares contents and packing slips. Creates and routes RMA’s and returns to inventory and vendors.Processes equipment requiring retro.Verifies that all incoming and outgoing equi