About this role
Provide superb customer service Must be well-organized and able to multi-task, Provide a liaison between client, vet technicians and veterinarians. Maintain a professional attitude at all times Being attentive to client and pet needs Identify and work compassionately with clients in various emotional states Work patiently with distressed, frustrated or disgruntled clients Answer phone calls from clients Schedule appointments and schedule procedures Check-in clients Monitor client flow from check-in to discharge Monitor schedule and flow Client call backs Manage record requests between other hospitals and specialty practices Other duties assigned by management. Hourly Rate $15.00 Schedule includes working Saturdays Please no phone calls. Past experience working with animals preferred.