About this role
We are seeking a Manager to lead the Dynamics 365 (D365) function across workflows, integrations, deployments, and system-level tuning. Reporting directly to senior leadership, this individual will oversee a team of four and drive improvements across workflow logic, ticketing operations, bug remediation, deployment reliability, and integration quality. The ideal candidate will bring hands-on D365 experience, deep understanding of workflow behavior and data structures, and the ability to stabilize and evolve a high-volume D365 environment.