About this role
Performs all aspects of the front office including patient registration, answering phone lines, scheduling patient appointments, and assisting with routing patient issues to the proper person for resolution. Ensures all demographic data is collected and is entered correctly. Enters insurance information, co-pay and co-insurance information and scans identification and insurance cards as required. Uses EMR system practice management and electronic medical record systems proficiently as primary source of documentation. Completes all required training when scheduled allowing none to become delinquent. Practices work in a safe manner, following proper protocols of infection control, accident prevention, proper body mechanics, etc. Attends meetings/training sessions as directed.