About this role
The Inpatient Support Center (ISC) RN provides clinical support and maintains a global view for hospitalized COPC patients.
• Part-Time/Benefits Eligible
• Two shifts per week working 7:00am-6:00PM, one weekend per month, one holiday per year
• Westerville, OH
Responsibilities:
• Act as a change agent for innovative approaches to healthcare; consistent with active participation in COPC initiatives to advocate for patient-centricity in everything that we do.
• Display consistent professional conduct and interpersonal skills.
• Provide clinical support, facilitate movement, and maintain a global view for hospitalized COPC patients.
• Demonstrate high clinical expertise for acute care and competence in utilizing the nursing process.
• Display the ability to thoroughly triage complex patient issues, utilize high-level assessment skills, and provide support to the hospital care teams and Hospitalist providers.
• Differentiate and prioritize routine and urgent needs, recognize the gravity of a particular health care problem, and consult with a medical provider as needed.
• Maintain knowledge of current processes, operations, and COPC outpatient resources.
• Provide prompt and effective communication with the hospital ED and consulting providers, hospital transfer centers, PCP Offices, and outside partners when facilitating patient admissions, tracking and clinical needs.
• Enable continuity of care and efficiency by maintaining the Hospitalist's patient lists and serve as a well-informed resource.
• Provide a complete and comprehensive report to incoming RN and providers.
• Work effectively with physician supervision.
• Other duties as assigned.
Requirements:
• Current Ohio Registered Nurse (RN) License, BSN preferred
• Minimum 3 years acute care nursing in a hospital setting
• Experience with EPIC electronic health record system
• Self-disciplined, energetic, passionate, and innovative
• Must be detail-oriented and highly organized
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Ability to maintain confidentiality at all times
• Ability to react calmly and effectively in emergency situations
• Ability to interpret, adapt, and apply guidelines and procedures
• Ability to communicate clearly and document efficiently in EHR
• Knowledge and understanding of medical terminology
• Skill in assisting in a variety of treatments and medications, as directed
• Skill in developing and maintaining department quality assurance
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
• Customer service skills; social perceptiveness and service oriented
• Excellent time management skills and ability to multi-task and prioritize work
• Knowledgeable in all areas of acute adult care
• Knowledgeable of hospital departments
• Competent in recognizing the gravity of a particular health problem, able to prioritize those needs and act upon urgent medical problems while providing safe, effective and appropriate care.
• Ability to multi-task
• Ability to work independently and within a team environment
• Strong analytical, organizational, and time management skills