About this role
The Client Access Specialist is considered a critical link between the patient and the care delivered by the clinical and service staff of our integrated services clinic. They are responsible for welcoming and greeting all patients and visitors into the clinic and providing complete and meaningful information. They will be responsible for complex scheduling and checking patients/clients in for a wide range of providers and services. They are responsible for obtaining and updating detailed patient demographic information, verifying insurance coverage, updating fee agreements and collecting payments. This position has access to mental health billing and service records.