About this role
What You'll Be Responsible For
• Interact professionally with guests and team members using Spare Time Service Standards (Code S.E.R.V.E.).
• Lead and support the mechanics and pit crew — including training, delegating work, and monitoring progress.
• Meet weekly with the General Manager to review projects, priorities, and budgets.
• Oversee the general upkeep of the building, grounds, and equipment — and troubleshoot issues as they arise.
• Manage vendor relationships related to building maintenance, equipment, and landscaping.
• Maintain accurate inventory and records for equipment, tools, and parts.
• Perform basic HVAC maintenance (filters, coils, routine upkeep) following company procedures.
• Serve as the first point of contact for utilities and communications-related issues.
• Follow safety procedures, conduct visual inspections, and remain alert for potential hazards.
• Perform regular approach patrols and document findings.
• Keep machine areas clean, organized, and safe.
• Maintain, repair, and adjust pinsetters, scoring systems, foul units, vending machines, kitchen, and lounge equipment.
• Review lane call books daily and address issues promptly.
• Develop temporary solutions to minimize downtime while permanent repairs are arranged.
• Assist with light housekeeping as needed.
• Support other facility-related needs as assigned.
• Additional Responsibilities (Locations with Amusements)
• Conduct daily walkthroughs of the game zone to ensure all equipment is operating properly.
• Perform daily and weekly testing of games and attractions.
• Maintain and troubleshoot arcade games, laser tag systems, escape room equipment, and teller machines.
• Partner with the Amusement Manager and Center Leadership to communicate equipment concerns and resolutions.
What We're Looking For
• High school diploma preferred.
• At least 2 years of supervisory experience.
• At least 2 years of mechanic experience or equivalent training.
• 5+ years of experience maintaining building infrastructure.
• Brunswick or AMF pinsetter training is a plus.
• Experience in construction, maintenance, and facility operations.
• Working knowledge of electrical, mechanical, and HVAC systems.
• Comfortable using hand and power tools, meters, compressors, saws, grinders, and related equipment.
Work Environment
• Active, high-energy environment with machinery noise and lighting effects (including lasers and strobes).
• Regular interaction with large crowds and children.
• Physical Requirements & Schedule
• Ability to stand and walk for extended periods and lift up to 100 pounds.
• Ability to tolerate machinery noise (hearing protection provided).
• Availability to work evenings, weekends, and holidays as needed.
• Typical workweek is 45–50+ hours based on business needs.
If you take pride in keeping facilities running safely, smoothly, and efficiently — and enjoy leading a team in a fun, fast-paced environment — we'd love to talk.
Apply today for immediate consideration.