About this role
Senior Manager, Retail Supply Chain Planning
Location: Tampa, FL (On-site)
Position Summary
The Senior Manager, Retail Supply Chain Planning leads end-to-end retail supply chain planning across demand, inventory, and execution alignment for the retail network. This role is responsible for in-stock performance, inventory productivity, and service levels by building disciplined planning processes, strengthening system-driven decision making, and reducing manual, reactive workflows.
This leader partners with Demand Planning, Inventory Optimization, Supply Planning, RFC Operations, IT, Merchandising, and Store Operations to create a more proactive, integrated planning model. This role will help drive the transition toward a dollarized IBP-connected forecast, automated safety stock and replenishment logic, stronger inventory governance, clearer rules for allocation, set balancing, and AFI engagement.
Key Responsibilities
• Partner with Demand Planning and cross-functional teams to improve planning quality through system tuning, forecast process discipline, and integration of IBP-to-operational updates.
• Lead inventory health governance, including Weeks of Supply, inventory dollars by RDC, bucket classification, and root-cause analysis of inventory and service issues.
• Own RDC in-stock performance ‘and drive corrective actions tied to replenishment, safety stock, allocation, container cadence, and network imbalances.
• Develop and maintain automated safety stock strategies to support in-stock goals and reduce dependence on manual processes.
• Build standardized processes for set balancing across the network to improve complete-set availability, reduce stranded inventory, and optimize placement decisions.
• Define and govern inventory allocation rules across customers so constrained supply is deployed consistently and according to business priorities.
• Establish business rules that position AGR orders as a last-resort lever, especially beyond 14 days, with clear exception thresholds and approval requirements.
• Manage the rules of engagement for AFI, including ownership, triggers, escalation paths, and planning handoffs across functions.
• Drive automation of high-impact manual workflows, including safety stock updates, transfers, special-order processes, and container ordering.
• Support and strengthen S&OP / IBP governance, including meeting cadence, roles, inputs, outputs, and accountability for planning decisions.
• Lead, coach, and develop a high-performing team while creating clarity in KPI ownership, planning routines, and process discipline.
Key Deliverables
• Stronger RDC in-stock performance and service levels
• Better inventory turns and lower excess / stranded inventory
• Standardized planning rules for set balancing, allocation, AGR, and AFI
• Reduced manual planning activity and greater system-driven execution
• More effective IBP/S&OP planning governance and cross-functional alignment
Required Qualifications
• Bachelor's degree in Supply Chain, Business, Operations, Engineering or related field
• 7+ years of experience in supply chain planning, demand planning, inventory planning, or replenishment
• 3+ years of people leadership experience
• Experience leading planning across a multi-node retail or distribution network
• Strong knowledge of demand planning, inventory optimization, replenishment strategy, and service-level management
• Experience with planning systems such as Logility, Blue Yonder, SAP APO, Kinaxis, Streamline or similar
• Strong analytical skills with the ability to translate data into decisions, action plans, and process improvements
• Proven ability to lead cross-functional initiatives across planning, operations, IT, merchandising, and finance
• Strong communication, influence, and change-management capabilities
Preferred Qualifications
• Experience in furniture, retail, consumer products, or other complex distribution environments
• Experience with IBP / S&OP governance and integration of financial and operational planning
• Experience building forecast accuracy reporting, in-stock management processes, and inventory health reporting
• Experience automating planning workflows and reducing spreadsheet/manual process dependence
• Familiarity with allocation frameworks, exception management, and cross-functional retail planning processes
Success Metrics
• RDC In-Stock Performance
• Inventory Turns
• Inventory Dollars by RDC / category
• Fill rate / fulfillment per guest
• Safety stock compliance and replenishment effectiveness
• Reduction in manual exceptions and reactive order activity
• Set completion and stranded inventory reduction
Leadership Expectations
• Thinks strategically while staying close to execution
• Uses data and process discipline to improve decision quality
• Builds alignment across functions and drives accountability
• Simplifies complexity into scalable, repeatable planning routines
• Leads change with urgency, clarity, and ownership