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Lifestyle Director @ AAM

Columbia Station, OHOnsiteFull-time
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About this role

Are you passionate about creating vibrant, engaging experiences? Del Webb Hickory Greens, a premier active adult community located close to Strongsville, OH, is seeking an enthusiastic Lifestyle Director – Event Planner to help enrich the lives of our residents.

At Hickory Greens, we offer an active, amenity-rich lifestyle, and we're looking for someone with a knack for crafting memorable events and programs. In this role, you'll lead the charge in planning, coordinating, and promoting a wide variety of activities—social events, recreational programs, cultural outings, travel opportunities, and more. Your creativity will help foster a dynamic, connected community.

Primary responsibilities are centered on strategic planning of all resident programs within a developing Active Adult HOA Community. This involves big picture thinking backed by a focus on the tactical aspect of planning events and activities such as recreational, social, travel, cultural, educational and entertainment.

Position Responsibilities:

• Partners with the Community Manager to identify, coordinate and market all community events, programs and services.

• Coordinate the development of content, branding, distribution, and other necessary information related to Association newsletters or other lifestyle public relations and marketing publications as assigned.

• Generate flyers and create advertisements for all community events.

• Oversee committee lifestyle and events team and ensure compliance of all vendors utilized.

• Oversee support staff and facilitators to ensure facilities, events, classes and customer service meets the needs of the residents.

• Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.

• Work with residents to assist in the establishment of chartered clubs.

• Work with residents to assist in the establishment of interest groups.

• Secure all entertainment, food, decorations, and items necessary to fulfill events.

• Facilitate all community events from setup to teardown.

• Facilitate the marketplace sponsor program.

• Facilitate room rental process with residents.

• Manages all reservations submitted via community website.

• Manages the fitness program for the community.

• Attend all committee meetings that pertain to events and lifestyle.

• Assess overall success of events through focus groups and evaluations.

• Partners with AAM's Management Team to ensure compliance with State and Federal Association Management Laws.

• Develops a working relationship with community board members and various committees.

• Reviews monthly financials as it pertains to events and submits community accounts payable for events as directed by Community Manager.

• Maintains accurate and current association records, calendars, and website.

• Maintains strict adherence to community and company deadlines.

• Perform other duties as directed.

Knowledge, Skills, and Abilities:

• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong public speaker.

• Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within a developing Active Adult HOA Community.

• Effective and dynamic public speaking skills.

• Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.

• Computer proficiency with respect to Microsoft Office Suite, database software, internet, and website portals, point of sale system, registration processes, policies and procedures, equipment, material, and products, etc.

• Ability to lead people and get results through others.

• Ability to interact and work positively and effectively with staff, volunteers, and board members at all levels.

• Ability to organize and manage multiple priorities and meet deadlines.

• Ability to multi-task with frequent interruptions, changes and delays while remaining focused.

• Ability to problem solve exercising good judgment and decision making.

• Ability to adapt and adjust to change.

Physical Demands & Work Environment:

• Position involves sitting, standing, and movement throughout the day.

• Must be able to lift, carry and manage equipment and supplies up to 50 pounds.

• Utilizing a computer in an office setting.

• Physically able to work indoors or outdoors in varied weather conditions.

• Use a ladder and participate in and train others in the rules of activities.

• Capable of working extended hours, to include evenings, weekends, and holidays.

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