About this role
Graphcore is a UK-headquartered semiconductor and AI compute company, now part of SoftBank’s global AI ecosystem. Our headquarters are in Bristol, with offices in London, Cambridge, Poland, Germany, and Taiwan. In 2026, we opened new key locations in India and US with the aim to build out key engineering and operational hubs to support our next phase of growth. Our mission is to build the future of AI compute – and that depends not only on exceptional engineering but also on an outstanding People function. As we scale globally, the People team is focused on building strong operational foundations and a great employee experience everywhere we operate. You will be part of the Global People Team, working closely with People Partners and collaborating with People Operations, Talent Acquisition, Finance, Legal, and Workplace teams.
Job Summary
The People Operations Advisor – US will be responsible for delivering high-quality People operations across the US region, acting as the execution partner to the US People Lead. This role is critical to stabilising and scaling the US organisation, ensuring onboarding, employee lifecycle processes, benefits, and systems are delivered accurately and efficiently across a distributed workforce. The role will work closely with the Global People Operations team and specialist functions, ensuring consistent delivery of global processes while supporting local requirements across the US.
You will also work with external providers including Sequoia One (PEO), and support transition from current contractor support into a regional model.
Responsibilities and Duties
Operational Delivery Deliver onboarding processes, including contracts, documentation, background checks, and coordination with Talent and Workplace teams Maintain employee lifecycle processes including changes, promotions, and leavers Ensure HRIS updates are completed accurately and in a timely manner Support payroll inputs, benefits administration, and documentation through Sequoia One Employee and Manager Experience Act as a key point of contact for employees and managers across the US Manage and respond to queries through ticketing systems and shared channels Support onboarding experience and day-to-day employee lifecycle activities Provide guidance on processes, policies, and workflows Benefits, Compliance, and Mobility Support Support administration of benefits, including enrolment, changes, and renewals Partner with Sequoia One to ensure compliant and effective delivery of benefits and employment processes Support background checks and pre-employment processes Support visa and immigration processes in partnership with Global Mobility Maintain documentation and support audit readiness Ensure consistency with US employment requirements and internal policies Workflow, Systems and Process Management Manage workflows, tasks, and requests across People processes Work closely with the Global People Operations team to ensure consistent global process delivery Support HRIS accuracy, reporting inputs, and system updates Contribute to ticketing system rollout and structured service delivery Identify opportunities to improve efficiency, automation, and process consistency Regional Support and Build Support the Regional People Lead in building and scaling the US People model Help establish a consistent and scalable operational foundation for the region
Candidate Profile
Essential Strong experience in People/HR operations in the US Experience managing onboarding, lifecycle processes, and HR systems Experience supporting benefits administration and working with vendors Strong attention to detail and process management capability Ability to manage multiple priorities in a fast-paced environment Strong communication and stakeholder management skills Desirable Experience in a software, technology, or AI-focused organisation Experience supporting engineering or technical teams Experience working with PEO models (e.g. Sequoia One) Experience supporting distributed or multi-site and multi-state teams
Knowledge of California labor laws and compliance requirements
Mindset and Approach
Comfortable working in a fast-paced, scaling environment Demonstrates strong ownership, accountability, and attention to detail Works with urgency and a proactive, “say yes” mindset Focuses on delivering high-quality operational outcomes Motivated by supporting teams working at the cutting edge of technology Balances efficiency with compliance and consistency