About this role
We are looking for a strategic and technically adept Director of People Analytics to drive AI-led data products and insights across the Employee Journey
In this role you get to:
Lead and scale the team and programs responsible for AI and insights led value for HR Business Partner, Global Learning and teamsQuantify the value of AI in improving employee productivity and effectivenessStandardize metrics maps and scorecards that can propel people and learning initiatives, including ServiceNow UniversityBuild & deliver planning tools and insights across talent acquisition, engagement & growth and retention, that can enable an AI-native businessManage and transform a team of analytics engineers and product managers to lead with AI, and collaborate with other supporting analytics teams to deliver insights to optimize engineering processes To be successful in this role you have:
Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.13+ years of professional experience, with extensive experience in the B2B or Enterprise SaaS domainsExtensive hands-on experience developing and delivering actionable insights for People/ HR and Learning functions7+ years of people management experience, leading or influencing technical teams, preferably with a global remitAbility to communicate with and influence senior business executives and to translate between technical and non-technical teamsBA/BS, with preferred concentration in business or a quantitative field; Masters degree preferred but not requiredDemonstrated experience working cross-functionally with business and technical teamsPassion for and experience in applying AI to business problems in the SaaS product domain.Ability to manage multiple priorities in a fast-paced environment, work collaboratively with cross-functional teams, and ensure high quality deliverables with high attention.JV20
For positions in this location, we offer a base pay of $199,100 - $348,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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