About this role
VISA is a global leader in digital payments, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, reliable, and secure payment network, enabling individuals, businesses, and economies to thrive. We are driven by our core values of integrity, client-centricity, and innovation, and we are committed to fostering an inclusive and diverse workplace where everyone can contribute and grow.
PERC (Payments Ecosystem Risk & Controls) is a Visa organization responsible for identifying, managing, and mitigating risk across the global payments ecosystem. PERC partners with product, technology, and operations teams to design and operate controls, monitoring programs, and platforms that protect the integrity, security, and trust of Visa’s payment networks while enabling scalable and compliant business growth.
Essential Functions:
As a Senior Product Manager (Individual Contributor) at Visa, you will serve as a key product leader supporting the Payments Ecosystem Risk & Controls (PERC) organization. You will partner closely with business, architecture, and engineering teams to translate complex risk and operational needs into scalable, high‑quality platform solutions.
Key responsibilities include:
Partner with PERC business teams to understand requirements, pain points, and desired outcomes, and translate them into clear, actionable product solutionsCollaborate with Architecture and Engineering on high‑level system and solution design, ensuring shared understanding of implementation requirements across stakeholdersLead feature grooming and refinement sessions to gather input on functional requirements, designs, dependencies, risks, and potential issuesDecompose feature requirements into detailed functional and non‑functional requirements, including scalability, security, performance, and reliability considerationsAuthor high‑quality user stories that meet the Definition of Ready for scrum teamsOwn and maintain the platform backlog, including prioritization, enhancement intake, and defect managementFacilitate requirement finalization to support efficient platform development and predictable deliverySupport Agile delivery execution by facilitating sprint demos, collecting feedback, and helping maintain a healthy sprint cadencePartner with engineering teams during User Acceptance Testing (UAT) to validate solutions meet business and technical requirementsManage operational product responsibilities including access and data request SLAs, user management, and support queue oversightCommunicate releases through release announcements and release notes, ensuring stakeholder awareness and readinessCreate and deliver end‑user training and supporting documentation to drive adoption and effective platform usageEngage regularly with executives across business and engineering organizations to communicate product vision, progress, and trade‑offsOperate effectively in a global, matrixed environment, collaborating with stakeholders across multiple time zonesApply and model Visa Leadership Principles, including collaboration, accountability, customer focus, and excellence in executionThis is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Basic Qualifications:
8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhDPreferred Qualifications:
9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhDDegree in computer science, Engineering, Business, or related fieldMust demonstrate longer-term strategic thinking and stay ahead of state-of-the-art curve to keep abreast with what's possible technically, operationally and professionally.Proven track record of managing and evolving a product portfolio and/or driving product vision and strategyAbility to collaborate with engineers in developing technical architecture, as well as leading commercial conversations with clients and vendors.Experience in the payments industry or financial servicesStrong understanding of system design and architectureProven experience with Agile development methodologiesProficiency in using product management tools such as JIRA, Jira Align, and FigmaExperience with UI/UX design and user experience research and testingExcellent verbal and written communication skillsStrong analytical thinking and problem-solving abilitiesAbility to work independently and as part of a team in a fast-paced environmentDemonstrated ability to collaborate effectively with cross-functional teamsCertified SAFe Product OwnerCertified Scrum Product Owner Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is 152,200.00 to 243,700.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.